Orders and Shipping
What is my Order Id?
We have sent you your Order Id on your Registered mobile number and email id. Still can not find it? mail us at “care@womenhood.in” Always there to HELP.
How can I track my order?
Womenhood® has partnered with world-class logistics companies to serve you better. mail us at care@womenhood.in
What Payment methods do you have?
We offer various standard payment methods; Credit Cards, Debit Cards, NetBanking, PayTM, UPI payments & other eWallets. Also, we offer the doorstep payment with Cash On Delivery.
Why is it better to make online payment rather than COD / Can I get additional discount if I purchase directly from Womenhood® Instead of Amazon or Flipkart ?
- 10% discounts on online payment.
- COD charges of Rs 99 are waved off.
- Quick delivery.
- 100% secured payment.
How long does it take for me to receive my order?
It takes 3-4 days to get your product delivered in most of the cases. For remote locations like J&K or North East it might take 5-7 days.
How can I get customer support?
You can drop us an email at care@womenhood.in
How can I change my shipping address?
You can change the order details by sending us an email to care@womenhood.in. The address can be changed only if the product has not been shipped.
Want Open Delivery?
Womenhood® doesn’t provide open delivery, because the shipping is done with 3rd party logistics and they do not allow open delivery of any shipment. But don’t worry, Trust us and take the shipment, you will get exactly what you ordered, also, our customer service team is always there to help you.
How can I Cancel and get a Refund for my order?
- You can cancel the order by logging in to your account on "womenhood.in".
- You can also send us an email to care@womenhood.in
- The order can be canceled only if the product has not been shipped.
- Once the product is shipped it cannot be canceled.
- Prepaid Orders (Razorpay, Snapmint, Simpl, UPI, etc) cannot be cancelled as they ship directly. However, you can contact us to cancel your order within 1 hours of placing the Prepaid order, but, it should not be shipped.
Returns and Exchanges
Do you accept returns?
- As an important part of our value chain, we accepts returns.
- Product can be returned only if found defective or not as described. Also, the shipment should not be tampered and transparent tape should be there. Always do make an unboxing video of a shipment as it is required to manage issues smoothly.
- Customer need to contact within 3 days of Delivery.
Can I pre-order an item that is sold out?
Found in “OUT OF STOCK?” Still LIKE IT? We will arrange it for you – mail us at “care@womenhood.in”.
My order arrived damaged
- Our people in the warehouse care for each and every single shipment and pack them in the most protective way possible. Still, got issues regarding shipment? please fill out the form below. You need to inform us on the day shipment is delivered.
- Please refuse to accept the parcel if it is not intact. However, due to any reason if you accepted it please make an unboxing video of the parcel to avoid any inconvenience.
What should I do if I entered an incorrect shipping address?
No worries, will update your shipping address. mail us at “care@womenhood.in” address can only be updated before the parcel is shipped.
I sent my product to Womenhood® for after-sales service. Has it been received? What's the latest?
mail us at “care@womenhood.in”
I received the wrong product. What should I do?
We ask all customers to check your original orders and compare your product against the website when you receive it. If you believe you received the wrong item, or your order is damaged, please contact us within 2 days so we can work with you to correct the issue.
What if I do not like the product or get the defective one?
We, at Womenhood®, work to ensure that you get what you see on our website. We are always here to help you with any issue, however, we do offer a refund only in case you find a defective or damaged product and we are not able to replace it.
I found something else in my parcel that is not my product?
We here in Womenhood® have three layers of quality check of an item so you get the exact same product in the parcel, However, if there is anything seems suspicious then please reject the receiving of the order and if you receive it then always make an unboxing video of the parcel for your safe side.
What should I do when seller calls their product to get it checked?
When you raise an issue for the defective or damaged product through our any channel, then after the approval of the product call, you will be informed, so, before the hand over of the product to the pickup man always make a video during packing of the parcel, it ensures that we get the same product that you have packed.
How long does it take to receive a refund?
The refund process takes 7 working days after all conditions and terms & conditions are met.
International Shipping
How much time it takes to reach me?
It will be delivered internationally within 5-12 days. However, the logistics is the third party so sometimes it may take more time than usual.
My order arrived damaged
Our people in warehouse cares for each and every single shipment and pack them in the most protective way possible. Each parcel is packed after the three level of quality check so you will get the best piece of the product. However, always make a unboxing video for your safe side.
What will be the shipping cost?
The shipping cost for a product will be 20$.
